SURGICAL AUDIO
SESSIONS LLC

2.1 REFERENCE SOUNDSTAGE CALIBRATION | FLAT RATE: $1250.00

Every deployment vector initializes, calibrates, and hard-locks three distinct, firmware-isolated acoustic profiles directly onto your playback system hardware chip:Slot 1: The Social Master Curve Engineered to throw a wide, horizontal phase-aligned soundstage across your complete lounge environment for multi-listener clarity.Slot 2: The Microscope
Concentrates the digital signal processing chip entirely within the room's boundary reflection zone to isolate extreme instrumental detail, locking a razor-sharp, holographic 3D soundstage precisely across your central seating layout.Slot 3: The Restorative Shelf
A specialized, low-fatigue calibration profile designed to smooth out intense low-frequency pressure, allowing for an immersive, three-dimensional listening experience during extended, stress-free reference playback sessions.System Requirements: Sessions require a dedicated Dirac-enabled hardware terminal (e.g., miniDSP processor, network streaming amplifier, or compatible source component). Non-equipped environments will be itemized and provisioned with an external processing block from our hardware catalog at $250.00 per unit implementation engineering.Dirac License Requirement: Dirac-Ready hardware (e.g., Marantz M1, Denon Home Amp, NAD) does not include a stock license. Clients must purchase the standalone Full-Bandwidth License ($249) via Dirac prior to the session to support your custom 3-Slot curves.

• LAUNCH DESIGN PROFILE

© 2026 SURGICAL AUDIO SESSIONS LLC. ALL RIGHTS RESERVED. 2.1 REFERENCE ACOUSTIC CALIBRATION & SPATIAL CONSULTING | LOS ANGELES WORKSPACE. All third-party product names, brands, and registered trademarks (including Dirac Live and miniDSP) are the property of their respective owners, and their use on this manifest template signifies technical hardware compatibility only. Terms & Conditions | Privacy Policy

Privacy Policy
Effective Date: July 27, 2026
Surgical Audio Sessions LLC ("Company," "I," "me," or "my") operates the website surgicalaudiosessions.com (the "Site"). This Privacy Policy describes how your personal information is collected, used, and disclosed when you visit the Site or utilize the Pre-Session Profile onboarding interface.
1. Information Collected Directly From Responders
When you voluntarily engage with our digital profile gate, initialize an inquiry, or complete the Pre-Session Profile form, Company collects the following data inputs directly from you or your designated estate representative:
Identity Data: First name (or preferred alias)
Contact Data: Regional neighborhood location and primary email address.
Technical Hardware Data: Loudspeaker manufacturer, exact model numbers, primary audio source configurations, subwoofer integration parameters, and primary structural room surfaces.
Acoustic Preferences: Reference playback coordinates (favorite tracking/goosebumps music selections).
2. How Your Collected Information Is Utilized
Company utilizes your personal and hardware data exclusively to execute on-site technological calibration scopes and administrative business operations, including:
Calculating custom situational target curves and verifying hardware compatibility prior to physical field mobilization.
Generating itemized corporate service proposals, billing ledgers, and secure contract routing links.
Coordinating available calendar dates and session deployment schedules.
3. Third-Party Data Transmission and Storage
Company does not sell, trade, rent, or lease your personal information to third-party marketers or outside corporate data clearinghouses. To maintain high-velocity cloud workflows, your data is securely stored and transmitted exclusively through the following encrypted enterprise systems:
Google Workspace & Google Forms: For secure data capture, entry tracking, and profile repository storage.
DocuSign: For formal corporate contract routing and signature execution.
Mercury Business Banking: For processing secure, itemized financial retainer invoices and final balances.
4. California Online Privacy Protection Act (CalOPPA) Compliance
In compliance with California consumer frameworks, Company establishes the following public data protections:
Users may review their submitted technical profile parameters or request complete data deletion from our secure databases at any time by contacting: [email protected].
This policy will always remain accessible via a low-profile footer text hyperlink at the absolute bottom of our main storefront canvas layout.

Surgical Audio Sessions LLC
TERMS AND CONDITIONS
1. Parties and Incorporation by Reference
1.1 These Terms and Conditions (“Terms”) are entered into by and between Surgical Audio Sessions LLC, a California limited liability company (“Company”), and the individual identified on the applicable Order Form (“Client”). These Terms are incorporated by reference into, and form part of, each Order Form executed by the Client (each, an “Order Form”). The Order Form and these Terms, together, constitute the “Agreement” between the Parties.
1.2 In the event of any conflict between an Order Form and these Terms, the Order Form shall control solely with respect to session-specific details (e.g., service date, fees, site address), and these Terms shall control with respect to all other matters.
1.3 By signing an Order Form, the Client acknowledges that they have read, understood, and agree to be bound by these Terms.
1.4 Authority to Sign. The individual signing the Order Form represents and warrants that they are the Client, or are authorized to sign this Agreement and bind the Client, whether the Client is the property owner, a household member, or an authorized representative, property manager, or agent acting on the property owner’s behalf. If the individual signs on behalf of another person or entity, that individual further represents and warrants that they have the requisite power and authority to bind such person or entity to the terms of this Agreement, and Company shall be entitled to rely on such representation without further inquiry.
2. Definitions
2.1 “Client Equipment” means all audio components, source equipment, amplifiers, loudspeakers, subwoofers, and related hardware owned or supplied by the Client.
2.2 “Fee” means the amount payable by Client for a Session, as set forth in the applicable Order Form and Section 4.1.
2.3 “Services” means the audio calibration, transducer alignment, and related consultation services described in the applicable Order Form and Section 3 below.
2.4 “Session” means a single scheduled deployment of Company personnel to perform the Services at the Client’s property.
2.5 “Site” means the residential property address specified in the Order Form at which the Session is to be performed.
2.6 “Specialist” means the Company’s field personnel assigned to perform the Services.
3. Scope of Services
3.1 Deployment of Specialist. The Company shall deploy a Specialist to the Site to perform a Session, which shall include the following standard scope of work:
(a) physical boundary mapping and toe-in vector alignment of the left and right channels;
(b) mechanical decoupling and positioning optimization of the integrated subwoofer transducer;
(c) digital signal processing (DSP) acoustic measurements utilizing a multi-point microphone sweep array;
(d) calculation and upload of custom calibration profiles to Client Equipment, up to the number of profile slots specified in the applicable Order Form.
3.2 Excluded Services. The Services do not include, and the Company shall not perform, any structural building construction, drywall or wall alteration, high-voltage electrical wiring, or in-wall cable concealment. Any such work requires a separately licensed contractor and is outside the scope of this Agreement.
3.3 Client Acknowledgment Regarding Excluded Services. Client acknowledges and agrees that the Company is not a licensed general contractor, electrician, or construction professional, and that the Services do not include any assessment, evaluation, or warranty regarding the structural, electrical, or construction condition of the Site. Client further acknowledges and agrees that if any Excluded Services are required or desired in connection with the Session, Client is solely responsible for engaging a separately licensed and insured contractor to perform such work, at Client’s own cost, and that Company shall have no liability or responsibility whatsoever for any Excluded Services, whether or not Company personnel identify, recommend, or comment on the need for such work while on-site.
4. Fees and Payment Terms
4.1 Fee. The total fee per Session ("Fee") shall be as set forth in the applicable Order Form.
4.2 Advance Retainer. Client shall pay an advance retainer equal to fifty percent (50%) of the Fee upon execution of the applicable Order Form. Company shall not schedule, deploy a Specialist, or perform any portion of the Services until the advance retainer has cleared into Company's account.
4.3 Balance Due. The remaining balance of the Fee, together with the cost of any hardware components or cables supplied by Company on-site and itemized in the applicable Order Form, is due immediately upon completion of the Session and prior to the Specialist departing the Site.
4.4 Method of Payment. Client shall remit payment by credit card, debit card, or such other payment method as Company may accept, as specified in the applicable Order Form. If Client pays by credit or debit card, Client authorizes Company to charge the card on file for the advance retainer, the balance due under Section 4.3, and any other amounts owed under this Agreement, including late payment charges under Section 4.5. Client represents and warrants that it is authorized to use the payment method provided and shall promptly notify Company of any change to its payment information.
4.5 Late Payment. Any amount not paid when due shall accrue interest at the rate of one and one half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, calculated from the due date until paid in full. In addition to interest, Client shall be responsible for all reasonable costs of collection, including attorneys’ fees, incurred by Company in collecting any past due amount. Company may suspend performance of any remaining Services, including any scheduled Session, until all past due amounts, together with accrued interest, are paid in full. Company's acceptance of a late payment shall not constitute a waiver of any of Company's rights under this Section 4.5 or elsewhere in this Agreement.
4.6 No Refunds. All payments made to Company, including the advance retainer and any balance paid under this Section 4, are non-refundable under all circumstances, including if Client cancels or reschedules a Session, regardless of the amount of notice provided. This Section 4.6 survives any termination of this Agreement.
4.7 No Offset. Client shall not withhold, offset, or deduct any amount owed to Company under this Agreement against any claim, dispute, or amount Client believes is owed by Company to Client, whether arising under this Agreement or otherwise.
5. Scheduling and Site Access
5.1 Scheduling. The Session shall be scheduled for the specific date and time mutually agreed upon by the Parties through Company's intake application interface or as otherwise set forth in the applicable Order Form.
5.2 Site Access. Client shall grant Company's Specialist uninterrupted physical access to the Site, including the designated media room or listening environment, for the full duration of the Session.
5.3 Adult Presence Required. Client, or an authorized adult representative who is at least eighteen (18) years of age, must remain present at the Site for the entire duration of the Specialist's deployment. Company may decline to perform, or may suspend, the Session if no such adult is present, without any refund or credit to Client.
5.4 Rescheduling. Any request to reschedule a Session must be submitted through Company's intake application interface or as otherwise directed by Company, and is subject to Specialist availability. Rescheduling a Session does not entitle Client to any refund and remains subject to Section 4.6.
6. Client Equipment and Site Cooperation
6.1 Equipment Readiness. Client is solely responsible for ensuring that all Client Equipment, including source equipment, streaming amplifiers, loudspeakers, and subwoofers, is fully unboxed, positioned, physically connected, and powered on prior to the Specialist's arrival at the Site.
6.2 Site Conditions. Client shall ensure that the listening environment is cleared of construction debris, active vacuuming, or high volume ambient noise during the Session, so as to preserve the integrity of the microphone sweep measurements and related Services.
6.3 Effect of Non-Cooperation. If Client fails to satisfy the requirements of Section 6.1 or 6.2 and, as a result, the Specialist is unable to perform or complete the Services during the scheduled Session, Company may treat the Session as completed for purposes of Section 4, and Client shall not be entitled to any refund, credit, or rescheduling at no additional charge.
7. Structural and Hardware Disclaimer
7.1 No Assessment of Structural or Electrical Condition. Company operates solely as an independent technology and calibration consultancy. Company is not a licensed contractor, electrician, or structural engineer, and the Services do not include any assessment, warranty, or representation regarding the structural integrity, load bearing capacity, or electrical condition of the Site or any Client Equipment.
7.2 Client Responsibility. Client retains sole responsibility for the structural integrity, load bearing capacity, and electrical condition of the Site, and for the condition of all Client Equipment, both before and after the Session.
7.3 Waiver. To the fullest extent permitted by law, Company disclaims and Client waives any claim against Company arising from mechanical speaker failure, driver or voice coil damage, structural or cabinetry vibration, electrical fluctuation, or cosmetic flooring or surface variation resulting from the placement, calibration, or output optimization of Client Equipment performed under this Agreement, except to the extent such damage is caused by the gross negligence or willful misconduct of Company or its Specialist.
8. Term and Termination
8.1 Term. This Agreement, as to a given Session, commences upon execution of the applicable Order Form and clearing of the advance retainer under Section 4.2, and continues until the Session has been completed and all amounts due under Section 4 have been paid in full.
8.2 Termination by Either Party. Either Party may cancel a scheduled Session upon written notice to the other Party.
8.3 Notice Period. Client shall provide such notice at least twenty four (24) hours prior to the scheduled Session time. Cancellation by Client with less than twenty four (24) hours’ notice does not affect Company's rights under Section 4, and all amounts paid remain non-refundable under Section 4.6.
8.4 Effect of Termination. Termination of this Agreement as to a given Session does not relieve Client of any payment obligation accrued under Section 4 prior to termination, and Sections 4.6, 4.7, 7, and 9 shall survive termination.
9. Limitation of Liability
9.1 Liability Cap. The total aggregate liability of Company, its owners, operators, and independent contractors, for any and all claims, losses, damages, expenses, or lawsuits arising directly or indirectly out of the Services, including the consultation, room mapping, system integration, or calibration performed under a Session, shall be strictly limited to the lesser of (a) the total amount paid by Client to Company for the applicable Session, or (b) $500.
9.2 Exclusion of Consequential Damages. Under no circumstances shall Company be liable for incidental, consequential, special, exemplary, or punitive damages, even if Company has been advised of the possibility of such damages.
9.3 Basis of Bargain. Client acknowledges that the limitations in this Section 9 are a material part of the basis of the bargain between the Parties and that Company's fees reflect the allocation of risk set forth in this Section.
10. Confidentiality and Intellectual Property
10.1 Confidential Information. Each Party may disclose to the other certain non-public information in connection with the Services, including calibration methodology, DSP settings, and Site-specific configurations ("Confidential Information"). Each Party agrees to use the other's Confidential Information solely to perform its obligations under this Agreement and to protect it using the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care.
10.2 Exclusions. Confidential Information does not include information that is or becomes publicly available through no fault of the receiving Party, was rightfully known to the receiving Party prior to disclosure, or is independently developed without use of the disclosing Party's Confidential Information.
10.3 Ownership of Calibration Profiles. Company retains all right, title, and interest in and to its calibration methodology, software, DSP algorithms, and related processes. Any custom calibration profile uploaded to Client Equipment under Section 3.1(d) is provided for Client's use with the Client Equipment on which it is installed and does not transfer any ownership interest in Company's underlying methodology or intellectual property.
11. Independent Contractor Status
Company's Specialist is an independent contractor or employee of Company, and is not an employee, agent, partner, or joint venturer of Client. Nothing in this Agreement shall be construed to create an employment, agency, partnership, or joint venture relationship between the Parties. Company shall be solely responsible for all compensation, benefits, and applicable withholdings owed to its Specialist, and Client shall have no obligation with respect to the same.
12. Insurance and Indemnification
12.1 Insurance. Company shall maintain commercial general liability insurance in commercially reasonable amounts during the term of this Agreement and shall provide proof of coverage to Client upon reasonable request.
12.2 Indemnification by Company. Company shall indemnify, defend, and hold harmless Client from and against any third party claims, losses, or damages to the extent arising from the gross negligence or willful misconduct of Company or its Specialist in performing the Services, subject to the limitations set forth in Section 9.
12.3 Indemnification by Client. Client shall indemnify, defend, and hold harmless Company, its owners, operators, and Specialists from and against any claims, losses, damages, or expenses arising from Client's breach of this Agreement, Client's failure to comply with Section 6, or any pre-existing condition of the Site or Client Equipment not caused by Company.
13. Dispute Resolution
13.1 Informal Resolution. Before initiating any formal dispute proceeding, the Parties agree to first attempt in good faith to resolve any dispute arising out of or relating to this Agreement or the Services by contacting Company at Surgical Audio Sessions LLC, 8500 Pershing Dr Unit 310, Playa Del Rey, CA 90293 / [email protected] and allowing thirty (30) days for informal resolution.
13.2 Binding Arbitration. EXCEPT AS PROVIDED IN SECTION 13.4 BELOW, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICES, OR THE RELATIONSHIP BETWEEN THE PARTIES SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION, RATHER THAN IN COURT. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, before a single neutral arbitrator, and shall take place in Los Angeles, California, or such other location as the Parties may agree, or by telephone or videoconference at the Client's election.
13.3 Class Action and Jury Trial Waiver. YOU AND COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY. YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. If this class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request for relief (and only that claim or request for relief) shall be severed and proceed in court, and all remaining claims shall remain subject to arbitration.

13.4 Small Claims Court. Either Party may bring an individual action in small claims court for disputes that qualify under the jurisdictional limits of the applicable small claims court, in lieu of arbitration.
13.5 Other Exceptions to Arbitration. Notwithstanding Section 13.2, either Party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration, including for unauthorized use of Confidential Information or Intellectual Property.
13.6 Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of laws principles.
13.7 Venue for Non-Arbitrable Matters. For any matter properly brought in court under Section 13.4 or 13.5, the Parties consent to the exclusive jurisdiction and venue of the state or federal courts located in Los Angeles, California.
13.8 Opt-Out Right. Client may opt out of this arbitration provision by sending written notice to Company at Surgical Audio Sessions LLC, 8500 Pershing Dr Unit 310, Playa Del Rey, CA 90293 / [email protected] within thirty (30) days of the Effective Date. If Client opts out, this Section 13 will be void as to Client, but all other provisions of this Agreement, including the class action waiver in Section 13.3, will continue to apply to the extent enforceable.
14. Miscellaneous
14.1 Force Majeure. Neither Party shall be liable for any delay or failure to perform its obligations under this Agreement, other than payment obligations, to the extent such delay or failure results from causes beyond that Party's reasonable control, including acts of God, natural disaster, fire, flood, war, terrorism, labor dispute, or governmental order.
14.2 Assignment. Client may not assign or transfer this Agreement, in whole or in part, without Company's prior written consent. Company may assign this Agreement without Client's consent in connection with a merger, acquisition, or sale of all or substantially all of its assets.
14.3 Notices. All notices under this Agreement shall be in writing and delivered by email to the address specified in the applicable Order Form, or such other address as either Party may designate in writing. Notices are deemed received upon confirmation of delivery.
14.4 Entire Agreement. This Agreement, including the applicable Order Form and these Terms, constitutes the entire agreement between the Parties with respect to its subject matter and supersedes all prior or contemporaneous agreements, understandings, and communications, whether written or oral.
14.5 Severability. If any provision of this Agreement is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be so modified, and the remaining provisions shall continue in full force and effect.
14.6 Amendment. This Agreement may not be amended or modified except by a written instrument signed by both Parties, or as otherwise permitted under an applicable Order Form.
14.7 Waiver. No waiver of any provision of this Agreement shall be effective unless in writing and signed by the waiving Party. No failure or delay in exercising any right under this Agreement shall operate as a waiver of that right.
14.8 Counterparts. The applicable Order Form may be executed in counterparts, including by electronic signature, each of which shall be deemed an original, and all of which together shall constitute one instrument.